Sub-processors

Sub-processors

Last updated: 11 October 2026

These are the companies that personal information reaches when you use The Maktab App, what each of them does, and where they process it. Nothing goes anywhere else.

We keep this page current. If we add a company to this list, or change what one of them does, we will tell the Maktabs using the platform.

Some services are ones a Maktab connects itself, such as its own email provider or file storage. They are listed in their own group at the end. They are the Maktab's suppliers, not ours.

  • Neon

    What it does

    Database hosting.

    Where

    United Kingdom

  • Cloudflare

    What it does

    Website and application hosting.

    Where

    Global

  • Stripe

    What it does

    Card payments and Direct Debit.

    Where

    United States

  • Resend

    What it does

    Transactional email.

    Where

    United States

  • Google

    What it does

    Sign in with Google, for those who choose it.

    Where

    Global

  • postcodes.io

    What it does

    Postcode lookup for the travel map.

    Where

    United Kingdom

  • Apple, Google and Mozilla push services

    What it does

    Delivering push notifications to devices that have opted in.

    Where

    Global

  • WhatsApp (Meta)

    Optional

    What it does

    Support messages, only if an account owner chooses to message us on WhatsApp. The app itself sends nothing to WhatsApp.

    Where

    Global

Services you connect yourself

These are your suppliers, not ours.

  • Your own email provider (for example Gmail, Microsoft 365 or your web host)

    Optional

    What it does

    Sends the Maktab's emails from its own address, using the server details and password the Maktab enters.

    Where

    Chosen by the Maktab

  • Google Drive, Microsoft Azure or Amazon S3

    Optional

    What it does

    Homework attachments, where a Maktab connects its own storage.

    Where

    Chosen by the Maktab